At Fujitec, we have established Safe Net Centers in Tokyo and Osaka to ensure safety and reliability for customers.
Safe Net Centers monitor elevators in Japan 24 hours a day, 365 days a year. Furthermore, in the event of a wide-area disaster, such as a large-scale earthquake, both centers have functions to support one another when required. These Safe Net Centers are integral to our maintenance system, and play a key role in facilitating rapid responses in times of emergency, and ensuring optimal preventive maintenance. This support structure has been evaluated highly by elevator owners and managers, providing them with peace of mind.
The Fujitec Group prioritizes safety and reliability in all aspects of its business. Due to its very nature, our business is directly linked to our customers’ lives. By thoroughly promoting safety awareness on a daily basis and developing safe technologies, we take the necessary steps to ensure safety and reliabilty for all those associated with the Fujitec Group. To ensure the safety of employees, we (1) provide educational activities to enhance safety awareness; (2) create and share manuals and videos to guarantee safety in the field; and (3) make use of drive recorders and other devices that help to prevent accidents. Moreover, our business involves R&D, sales, manufacturing, installation and maintenance, and the risk factors in each line of work differ greatly. The safety education we provide, therefore, caters to the nature of each division to enhance awareness of safety among our entire workforce.
Due to the unpredictable nature of earthquakes, thorough preparation is essential for safe living. To minimize injury and damage to users and elevators during an earthquake, we have established a comprehensive set of functions and services. Through rapid detection, confinement prevention, and quick recovery, we aim to provide users with safety and security.
Maintenance Mapping System
Information for the relevant property is presented on a map and linked to various IT systems
A mapping system that enables real-time viewing of onsite information* via smart devices anytime, anywhere.
(*) Including maintenance and sales contacts, elevator/escalator specifications, maintenance history, technical drawings, technical documents
Efficiency gains in field operations generating annual cost-savings of tens of millions of yen per year, and enhanced service quality.Plans to expand this system overseas in future.
In a first for the elevator industry, Fujitec received the 2020 IT Award* in the Customer/Business Function Category, for the integration of Google Maps into our maintenance tracking systems to provide enhanced visual information
*Japan Institute of Information Technology IT Awards
The IT Awards recognize companies and organizations that have made outstanding efforts and achieved successes in business innovations through the advanced use of information technology.