• Fujitec's "Safenet Center" is a core for Fujitec to take significant measures against contingencies in elevator and escalator operation. It is located in the Fujitec's Tokyo Head Office in Minato-ku, Tokyo, and the Fujitec Big Fit in Ibaraki City, Osaka Prefecture. In addition, we have established its satellite bases in both Ota ward, Tokyo and Osaka City, Osaka Prefecture. In the event of an emergency, we will check the situation inside the elevator from the maintenance camera and immediately rescue customers if they are using the elevator.
  In case of emergency, we check the situation inside the elevator from the maintenance camera and rescue customers immediately if they are using the elevator.
• In addition to maintenance during normal times, it is essential to have a service system in place for emergencies in order to ensure that our customers can always use our systems and network elevators with peace of mind.
• We respond to the trust of our customers through a nationwide network of more than 160 offices, including branches, sales offices, and service centers. We ensure "peace of mind" with a complete system that maintains emergency preparedness and high quality.
• Preventing Failures with a Unique Information System and Highly Accurate Maintenance. We operate our own network information system, MIS (Maintenance Information System), throughout Japan to perform maintenance based on elevator operating conditions and frequency of use. Maintenance work history, technical information, etc. are centrally managed in a core database (job chart) on the intranet. Our expert technicians diagnose the condition of products through the latest portable terminals and engage in precise preventive maintenance to achieve highly accurate maintenance.

Products that customers can use with peace of mind.We conduct employee training to provide “safe infrastructure” around the world and deliver stable services.

In Vietnam, we conducted both knowledge-based and practical training for firefighters selected from across the country for the first time. The program taught them how to carry out rescue operations safely and without causing secondary damage when responding to elevator entrapment incidents or performing unavoidable emergency rescues. Alongside classroom instruction, firefighters trained using an actual operational elevator, leading to active discussions and numerous technical questions. The program was a highly practical and valuable experience for all participants.

Elevators and escalators are widely used in office buildings, commercial facilities, residences, and many other places, supporting the movement of many people.

As a specialized manufacturer of elevators and escalators, we support the operation of elevators and escalators so that they can be used safety and reliability.

We established a website to help elementary school students learn how to safely ride elevators and escalators.

The mascot character "Techy" serves as the guide, offering a fun and educational experience. He explains the mechanics and history of elevators and escalators, demonstrates safe riding practices, and provides information on new technologies through quizzes and videos. He also answers questions like "How do elevators and escalators work?" and "What should I do in such and such a situation?" This website can be used for education both at home and in elementary school classes.

Since 2013, we have been holding safety lessons at elementary schools in Shiga Prefecture, where our head office is located, as well as at some elementary schools in Tokyo, to raise awareness of how to use elevators and escalators safely.

Recently, we expanded this initiative in the form of a website, with the aim of raising awareness of how to use elevators and escalators safely for elementary school students across the country, regardless of region.

We will continue actively promoting educational activities to ensure"safety and reliability" for all users, including children.

Fujitec pursues the safety and reliability of elevators. To this end, we work on the technical development of earthquake-resistant elevators and work to enhance quick recovery systems.

We developed a new long-period seismic Emergency operation system that incorporates a laser range scanner (aka a laser scanner, which measures the distance to an object with a laser beam) as an earthquake-resistant technology for elevators in high-rise buildings and condominiums. This technology is capable of more precise measurement of sway than conventional technology.

When it detects no safety problems, it enables elevators to continue their operations. Even when Emergency operation is activated, the technology resumes the operation as soon as possible once the sway subsides, thereby minimizing elevator downtime.

Installation and maintenance technologies are essential for ensuring long-term, safe, and reliable use of elevators and escalators. With the goals of continuously enhancing our technical capabilities and delivering them reliably across the globe, we hosted“Global Field Technical Training,” which brought together 24 participants from 10 Fujitec Group companies worldwide.

The participants not only improved their own skills but also, upon returning to their home countries, will take on instructional roles at each site and become key contributors to enhancing All Fujitec’s technical capabilities.

The second half of the elevator installation process involves installing equipment at elevator landing and small instruments in the hoistway. In the conventional method, this work is done on a swaying gondola suspended by a rope. This is why we have adopted the moving platform method, which limits the sway because the car moves along the rail, thereby making the work safer and more efficient.

The moving platform method, however, had problems of its own. For one thing, fixtures (railings, scaffolds, protection panels, etc.) used for this method needed to be specifically designed and prepared for each site. For another, they were largely not reusable, and thus discarded after the work was completed.

We solved these problems by developing reusable fixtures. These eco-friendly fixtures require no time for such design and preparation, reduce materials costs, and generate no scrap materials, thereby contributing to safer and more efficient installation work.

The Company was initially certified as a DX-certified operator under the DX Certification system established by Japan’s Ministry of Economy, Trade and Industry in 2013, and following the renewal examination, the certification has been updated and is now valid until February 28th, 2027.

We are promoting DX in all areas and working toward the realization of digital twin, including by introducing Elemori, a web-based service for customers (building managers), All on Maps, a comprehensive map system that helps automate arrangements for maintenance personnel in the event of a wide-area disaster, and smart glasses for upgrading maintenance and skills training for elevators and escalators.

In addition, through the strategic application of generative AI, we are improving operational efficiency while also driving innovation in our development processes and cultivating a culture that encourages employees to independently develop their skills through self-learning. By strengthening individual capabilities in this way, we aim to further enhance the quality of customer service and provide a safe, reliable infrastructure.

Fujitec has developed its Safety and Health Standards in multiple languages and distributed its copies to all employees, including those at its global hubs.

In 2023, we completed the English and Spanish versions in addition to the original Japanese version. We will translate the document into other languages to ensure that employees at our global hubs keep their commitment to safety and reliability.

We are strengthening our commitment to health and safety in line with our Occupational Health and Safety Guidelines and Health Declaration. As part of these efforts, we have created and distributed our own original safety pictograms for use by field workers, production department employees, and employees who drive company vehicles across 23 countries and regions worldwide.

These pictograms are designed to make risks easily understandable for drivers, field operators, and production site workers. Three versions are being rolled out: the Field Edition for maintenance sites, the Production Edition for production sites, and the Traffic Safety Edition for use in Japan to prevent traffic accidents. In addition to posters for display at work sites, the Field Edition and Production Edition also make use of card-type versions for employees to carry with them at all times in order to promote greater day-to-day safety awareness.

We have also translated the Field Edition into 12 languages and the Production Edition into 8 languages for production sites, and have sent these to the relevant sites around the world.

By thoroughly instilling our Occupational Health and Safety Guidelines, the Group as a whole will continue to promote the creation of safe and reliable working environments for employees around the world.

Operating officers conduct health and safety patrols at field sites and plants. Operating officers take the lead to visit work sites, inspect the site conditions and equipment there, directly listen to the voices from the field, and make improvements in a topdown manner. Through all these steps, we aim to reduce work-related injuries to zero and create an organization with high safety awareness.

We have been recognized as "2026 Outstanding Organization of KENKO Investment for Health*," a designation jointly selected by the Ministry of Economy, Trade and Industry (METI) and the Nippon Kenko Kaigi. This marks the fourth consecutive year of certification for the company since 2023.

Our mission is to provide “safety and reliability” to all people, including our users, through our elevators and escalators, which serve as essential social infrastructure. To fulfill this mission, we aim to create a workplace where our employees— who support our products and services—are healthy in both mind and body and can play an active role with vitality. This year, based on our Declaration on Health, every employee understood the importance of maintaining their own health and participated in company-wide activities, which led to this consecutive certification

As specific initiatives, we have strengthened our response to health issues unique to women, holding "breast awareness" training and seminars on menopause symptoms. As a result of promoting these awareness activities, we achieved concrete results, such as a 13.9% year-on-year increase in the screening rate for gynecological exams (breast and cervical cancer). Additionally, we conducted training on male childcare leave and nursing care for managers to build a work environment where everyone can balance work and family life and practice diverse work styles. Regarding health promotion, we continue to provide individual guidance by registered dietitians, activate communication through walking apps, and conduct daily morning radio exercises for all employees.

Moving forward, based on our health and productivity management promotion system, we will further strengthen physical and mental support so that all Fujitec employees—including those at overseas locations—as well as their families and partners, can work and live healthily and vibrantly.

• * Certified Outstanding Organizations of KENKO Investment for Health: A recognition program by which the Ministry of Economy, Trade and Industry (METI) and the Nippon Kenko Kaigi honor corporations that practice particularly outstanding health and productivity management.
• * The scope of the "Outstanding Organizations of KENKO Investment for Health" is limited to the domestic area of Japan.