Sustainability

Safety and Reliability

Policy

We believe that to ensure a safe and reliable experience for users of our elevators and escalators, it is essential that our products and services are inherently safe and reliable.

The workplace environments for the employees who support these products and services must also be safe and reliable. To this end, we are working to prevent serious accidents, develop elevator technology that is resilient against disasters, and enhance workplace conditions.

We will continue delivering products and services with the top priority on people, technology, and quality.


"Safety and Reliability" in Figures


Examples of Pursuing safety and reliability Initiatives

  • SDG Goal 8: Decent Work and Economic Growth icon
  • SDG Goal 9: Industry, Innovation and Infrastructure icon
  • SDG Goal 11: Sustainable Cities and Communities icon

Examples of Safety and
Reliability for users Initiatives

24 hours a day, 365 days a year, supporting the Safety and Reliability of our customers

  • Fujitec's "Safenet Center" is a core for Fujitec to take significant measures against contingencies in elevator and escalator operation. It is located in the Fujitec's Tokyo Head Office in Minato-ku, Tokyo, and the Fujitec Big Fit in Ibaraki City, Osaka Prefecture. In addition, we have established its satellite bases in both Ota ward, Tokyo and Osaka City, Osaka Prefecture. In the event of an emergency, we will check the situation inside the elevator from the maintenance camera and immediately rescue customers if they are using the elevator.
    In case of emergency, we check the situation inside the elevator from the maintenance camera and rescue customers immediately if they are using the elevator.
  • In addition to maintenance during normal times, it is essential to have a service system in place for emergencies in order to ensure that our customers can always use our systems and network elevators with peace of mind.
  • We respond to the trust of our customers through a nationwide network of more than 160 offices, including branches, sales offices, and service centers. We ensure "peace of mind" with a complete system that maintains emergency preparedness and high quality.
  • Preventing Failures with a Unique Information System and Highly Accurate Maintenance. We operate our own network information system, MIS (Maintenance Information System), throughout Japan to perform maintenance based on elevator operating conditions and frequency of use. Maintenance work history, technical information, etc. are centrally managed in a core database (job chart) on the intranet. Our expert technicians diagnose the condition of products through the latest portable terminals and engage in precise preventive maintenance to achieve highly accurate maintenance.
Fujitec's Safenet Center supporting elevator safety and reliability

Fujitec is engaged in a variety of initiatives for "safety and reliability"

Elevators and escalators are widely used in office buildings, commercial facilities, residences, and many other places, supporting the movement of many people.

As a specialized manufacturer of elevators and escalators, we support the operation of elevators and escalators so that they can be used safety and reliability.

Website for children to learn how to ride elevators and escalators safely

We established a website to help elementary school students learn how to safely ride elevators and escalators.

The mascot character "Techy" serves as the guide, offering a fun and educational experience. He explains the mechanics and history of elevators and escalators, demonstrates safe riding practices, and provides information on new technologies through quizzes and videos. He also answers questions like "How do elevators and escalators work?" and "What should I do in such and such a situation?" This website can be used for education both at home and in elementary school classes.

Since 2013, we have been holding safety lessons at elementary schools in Shiga Prefecture, where our head office is located, as well as at some elementary schools in Tokyo, to raise awareness of how to use elevators and escalators safely.

Recently, we expanded this initiative in the form of a website, with the aim of raising awareness of how to use elevators and escalators safely for elementary school students across the country, regardless of region.

We will continue actively promoting educational activities to ensure"safety and reliability" for all users, including children.

Examples of Safety and Reliability of products and services Initiatives

Developing a New Earthquake-Resistant Feature for High-Rise Buildings

Fujitec pursues the safety and reliability of elevators. To this end, we work on the technical development of earthquake-resistant elevators and work to enhance quick recovery systems.

We developed a new long-period seismic Emergency operation system that incorporates a laser range scanner (aka a laser scanner, which measures the distance to an object with a laser beam) as an earthquake-resistant technology for elevators in high-rise buildings and condominiums. This technology is capable of more precise measurement of sway than conventional technology.

When it detects no safety problems, it enables elevators to continue their operations. Even when Emergency operation is activated, the technology resumes the operation as soon as possible once the sway subsides, thereby minimizing elevator downtime.

Overview of vibration detection system

Developing Reusable Fixtures to Be Used
in a Safe and Efficient Installation Method

The second half of the elevator installation process involves installing equipment at elevator landing and small instruments in the hoistway. In the conventional method, this work is done on a swaying gondola suspended by a rope. This is why we have adopted the moving platform method, which limits the sway because the car moves along the rail, thereby making the work safer and more efficient.

The moving platform method, however, had problems of its own. For one thing, fixtures (railings, scaffolds, protection panels, etc.) used for this method needed to be specifically designed and prepared for each site. For another, they were largely not reusable, and thus discarded after the work was completed.

We solved these problems by developing reusable fixtures. These eco-friendly fixtures require no time for such design and preparation, reduce materials costs, and generate no scrap materials, thereby contributing to safer and more efficient installation work.

Comparison between conventional and moving platform installation methods

Certified by METI as a DX-certified operator

In 2023, the Company was certified as a DX-certified operator under the DX Certification system established by the Japan's Ministry of Economy, Trade and Industry.

We are promoting DX in all areas and working toward the realization of digital twin, including by introducing Elemori, a web-based service for customers (building managers), All on Maps, a comprehensive map system that helps automate arrangements for maintenance personnel in the event of a wide-area disaster, and smart glasses for upgrading maintenance and skills training for elevators and escalators.

Examples of Safety and Reliability
of employees Initiatives

Updating the Safety and Health Standards

Fujitec has developed its Safety and Health Standards in multiple languages and distributed its copies to all employees, including those at its global hubs.

In 2023, we completed the English and Spanish versions in addition to the original Japanese version. We will translate the document into other languages to ensure that employees at our global hubs keep their commitment to safety and reliability.

Distributed safety pictograms at domestic and overseas locations

We have translated our safety pictograms into 12 languages* to make risks and safety precautions easily understandable for all our field engineers working across 24 countries and regions. These are being utilized at both domestic and international sites.

In October 2023, we announced our Occupational Safety and Health Guidelines and Health Declaration to strengthen our commitment to health and safety. As part of this effort, we have created safety pictograms and distributed them to our sites in Japan and overseas. These include a card-type pictogram for employees to carry and a poster-type pictogram for display at each site. By instilling the Occupational Safety and Health Guidelines, we will promote employee safety and reliability on a Group-wide basis.

* English, Chinese (Simplified), Chinese (Traditional, Hong Kong), Chinese (Traditional, Taiwan), Spanish, Vietnamese, Indonesian, Malay, Thai, Arabic, Korean, Japanese

Safety pictograms distributed to domestic and overseas locations

Conducting Health and Safety Patrols by Operating Officers

Operating officers conduct health and safety patrols at field sites and plants. Operating officers take the lead to visit work sites, inspect the site conditions and equipment there, directly listen to the voices from the field, and make improvements in a topdown manner. Through all these steps, we aim to reduce work-related injuries to zero and create an organization with high safety awareness.

Executive officer health and safety patrol

Authorization of Fujitec as a "Good Corporation for Healthy Management 2025"

We hereby announces the company was approved as a "Good Corporation for Healthy Management 2025*" jointly by the Ministry of Economy, Trade and Industry and the Nippon Kenko Kaigi.

This year marks the third consecutive year Fujitec has been approved as a Good Corporation for Healthy Management amidst an increase in the number of applications from companies seeking approval. At Fujitec, based on our Health Declaration, individual employees understand the importance of remaining healthy, and health management is continually worked on as a company-wide activity. These efforts led to Fujitec receiving the above-mentioned authorization for consecutive years.

Specifically, Fujitec disclosed information on various health management indices and carried out health management surveys for all employees to raise awareness. Furthermore, the provision of accurate health guidance according to target employees and awareness-raising activities by the Health and Safety Committee at 19 sites across Japan were more proactively carried out than in the past. Subcommittees of the Health Management Promotion Committee also conducted various activities. For example, a discussion meeting of female employees, who have experienced maternity leaves and childcare leaves, was held and a breast cancer awareness seminar was provided with the aim of increasing the number of female employees undergoing gynecological exams. In terms of promotion of "Collabo Health," initiatives to encourage eligible employees to receive health counseling were implemented and activities to reduce the smoking rate with a no-smoking week took place at each site.

Fujitec will continue to enhance initiatives further based on its health management promotion system.
In particular, Fujitec will strive to create a work environment in which everyone can work safely, equally, and in a variety of ways, and to provide physical and mental support for all employees, their families, and their partners in all Fujitec Group companies, regardless of their location at home or abroad, so that they can work and live in a vibrant, healthy, and comfortable manner.

  • * Authorization as a "Good Corporation for Healthy Management": The authorization system by which the Ministry of Economy, Trade and Industry, and Nippon Kenko Kaigi select and award a good corporation for healthy management.
  • * Collabo Health: Collabo health is to promote the health of the employees through the cooperation between the insurer of a company health insurance fund, etc. and the company owner within the scope of their responsibilities.
  • * The scope of selecting a good corporation for healthy management is limited to the domestic area of Japan.